Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Enhance your career with this limited time 50% discount on Fabric and Power BI exams. Ends August 31st. Request your voucher.

Reply
Tymok
Frequent Visitor

Error - Cannot load model

Hello,

 

I have been having trouble when opening PowerBI. When I open even a new file (no data imported) this error occurs. I have tried to reinstall PowerBI and launch it as an administrator. No success. 

Tymok_0-1650646094780.png

When try to load just a test excel document the previous error occurs and this load error as well.

Tymok_1-1650646276480.png

But in PowerQuery I can see the data normally.

 

Thanks for help

2 REPLIES 2
amitchandak
Super User
Super User

@Tymok , what is the windows version? Make sure that is supported. Also, make sure there is no pending windows patch

Share with Power BI Enthusiasts: Full Power BI Video (20 Hours) YouTube
Microsoft Fabric Series 60+ Videos YouTube
Microsoft Fabric Hindi End to End YouTube

@amitchandak  I am on Windows 10, 21H2, build 19044.1645. Windows Update says I am up to date, apart from installing Windows 11 of course.

Helpful resources

Announcements
July 2025 community update carousel

Fabric Community Update - July 2025

Find out what's new and trending in the Fabric community.

July PBI25 Carousel

Power BI Monthly Update - July 2025

Check out the July 2025 Power BI update to learn about new features.