Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more

Reply
oakfootballclub
Helper IV
Helper IV

does power bi gateway can be used in two independent environment?

Hi experts, I created a power bi gateway use 21Vianet account in a server, since this account works for China region, now I can connect the gateway in 21Vianet workspace in https://app.powerbi.cn/, but how can I connect the same gateway in an international microsoft account in https://app.powerbi.com/ ? Thank you.

 

2 ACCEPTED SOLUTIONS
Anonymous
Not applicable

Hi @oakfootballclub 

Power BI operated by 21Vianet in China is a physically separated environment from the global Power BI service . This means that gateways and data sources configured in the 21Vianet environment are not directly accessible from the global Power BI service.

 

Power BI operated by 21Vianet in China - Power BI | Microsoft Learn

 

 

 

 

 

 

 

Best Regards,

Jayleny

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Anonymous
Not applicable

Hi @oakfootballclub 

 

Only one gateway can exist on a device, unless one is a standard gateway and one is a personal mode gateway.

 

 

 

 

 

Best Regards,

Jayleny

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

6 REPLIES 6
Anonymous
Not applicable

Hi @oakfootballclub 

Power BI operated by 21Vianet in China is a physically separated environment from the global Power BI service . This means that gateways and data sources configured in the 21Vianet environment are not directly accessible from the global Power BI service.

 

Power BI operated by 21Vianet in China - Power BI | Microsoft Learn

 

 

 

 

 

 

 

Best Regards,

Jayleny

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thanks, I had set up a gateway in a 21Vianet account, so in order to make the Hongkong account workspace to make success shecudle refresh, I have to create another gateway use the hongkong account? Is it able to work when I set two gateway by independent account on same server?

Anonymous
Not applicable

Hi @oakfootballclub 

 

Only one gateway can exist on a device, unless one is a standard gateway and one is a personal mode gateway.

 

 

 

 

 

Best Regards,

Jayleny

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thank you for your reply, does it meas that if I had set one enterprise version gateway in this server for 21Vianet account, I can only set another personal version on the same account for Hongkong account? If personal mode can work for only one user, does it feasible to create multiple personal mode gateway use different account on the same server?

Anonymous
Not applicable

Hi @oakfootballclub 

No, there can only be a maximum of one Personal Mode gateway and one Standard gateway on a device.

 

 

 

 

Best Regards,

Jayleny

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

ok, thanks

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now!

December 2025 Power BI Update Carousel

Power BI Monthly Update - December 2025

Check out the December 2025 Power BI Holiday Recap!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.