cannot create a group

[gianlucacalzati]

Hi all,

I registered as (Trial) Pro user and I'm trying to create a group with another (Trial) Pro user. When I try to create a group, I receive the following error: 

Activity ID 1c1ae819-9223-42c5-b229-11beab464596

Request ID 4fc49311-eed7-c8ca-ca3e-5e74db8f6247

Correlation ID e89bef79-c60b-6704-2892-e95510b93496

Status code 400

Time Thu Feb 23 2017 12:41:10 GMT+0100 (W. Europe Standard Time)

Version 13.0.1700.1204

Cluster URI https://wabi-north-europe-redirect.analysis.windows.net

I have read in the forum but I could't find any consistent solution.

Thanks in advance for your help.

[v-qiuyu-msft]

Hi @gianlucacalzati,

Did you create a support ticket as suggested by @Greg_Deckler?

The group creation in Power BI is now controlled by the group creation in Exchange Online. In your scenario, please check in your Office 365 tenant whether group creation option is disabled. For more information, please refer to this: Prevent Users from Creating Groups in Office 365.

Best Regards,
Qiuyun Yu

[Greg_Deckler]

You'll have to send a frown to support or contact them on support.powerbi.com. They are the only ones that have access to the correlation IDs and such that would be needed to troubleshoot what is going on.