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Anonymous
Not applicable

Web Part not loading in SharePoint

Greetings,

Suddenly the web part on a SharePoint page will not load? The report as worked great for serveral weeks. I have tried another SharePoint site and several new pages. the result is the same. on the live page there is nothing visible, on the edit page when i select the Power BI web part it just says "loading report" and stays that way for ever.

has something changed?

thanks in advance.

wkc

2 REPLIES 2
rogerm
Regular Visitor

I too have noticed this as of Fri Jun 14, 2019.
We see the Power BI Web Part trying to load  "Loading Report..." with a circular icon that goes on indefinitely

 

I checked the suggestion about P BI Licenses expiring for a user, but I don't see that as an issue for us.  The users are licensed.
For us:

- The error only shows itself to an external guest user, (though a week ago it was working fine)
  The external user can see our SharePoint Site / Page just fine, but the P BI Web part now won't load.

- Conversely, the same external user can see the Power BI Report through the use of Teams online (Web interface)
   In other words, when we add a Power BI "Tab" to a Teams' Team, it displays just fine. It works there.

   This further suggests the P BI licensing, ext user access is at least partially set up correctly.

The external user does not want to use Teams, but wants to see the P BI report in SharePoint.
Suggestions would be much appreciated.
Thanks.

TomMartens
Super User
Super User

Hmm,

 

I just encountered this once, the reason then has been: the Pro trial license had been expired, maybe you are facing this reason.

 

Regards,

Tom



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