Unable to create Group Workspace

[dmannava]

I am getting following error when creating a Group Workspace.

Something went wrong.

Couldn't create the group
Please try again later or contact support. If you contact support, please provide these details.

Activity IDa9741bd0-4595-4ae2-9043-0a5a2a0e5872

Request ID88325e35-d4fd-bfa4-4cca-2e308d434488

Correlation ID764b4ec6-bbac-bce8-4fdf-029cbd8326da

Status code500

TimeTue Sep 13 2016 15:23:23 GMT-0500 (Central Daylight Time)

Version13.0.1605.478

Cluster URIhttps://df-msit-scus.analysis.windows.net

[v-ljerr-msft]

@dmannava

Are you a Microsoft Vendor engineer? If so, the feature has changed that it is not allowed for vendor engineers to create group in PBI.

Regards

[dmannava]

Thank you for your response.

May I know the reason for this restriction?

Also can you please suggest any alternatives to share Power BI interactive reports for group users ?

[v-ljerr-msft]

Hi @dmannava,

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May I know the reason for this restriction?

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There seems no known reason for this restriction.

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Also can you please suggest any alternatives to share Power BI interactive reports for group users ?

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I would suggest you to use Organizational content packs in this scenario.

Reference:

Tutorial: Create and publish an organizational content pack in Power BI

Groups vs Organizational Content packs?

Regards

[Anonymous]

@dmannava Do you have a "Pro" license? Are you experiancing any other issues in your Office 365 environment? Can you access Groups in O365?

[dmannava]

Yes, I have Pro License and can totally make changes to existing groups.

[Anonymous]

@dmannava I'd submit a support ticket if it continues. There is nothing on the O365 side or within Power BI that would restrict you from creating that PBI Group... So, I can't recommend checking anything.

I assume this is something new to your user and you've done this before with this user.