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cosapi_ging
New Member

Trouble with my gateway connection

Since two days ago, my powerbi services show this message.

The gateway is either offline or could not be reached.

Activity Id:

274d4d45-3b27-4e1c-a57b-6e70bfd28b07

Request Id:

b0b4a964-8265-4b51-ae76-03e405a75300

Cluster Name:

WABI-US-EAST2-C-PRIMARY-redirect.analysis.windows.net

Refresh Start Time:

June 15, 2022 20:02 UTC

Refresh End Time:

June 15, 2022 20:12 UTC

 

I had a find a temporaly solution, sign in on power bi services (web) and select an manual refresh on my dataset.

Please help me!

2 REPLIES 2
Anonymous
Not applicable

Did you install the gateway on your machine?- it is called personal gateway, if so, when you turn your laptop, your gateway will be offine. Hope it is helpful! 

Shahfaisal
Solution Sage
Solution Sage

 Did you try restarting the gateway on the server where you have installed it?

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