Timeline slicer working in Desktop but not Service

[ledoyle1121]

When I'm using the Timeline Slicer in desktop, it works fine and the rest of the visuals on my dashboard refresh accordingly. However, when I publish it and open it on powerbi.com and then click on on one of the months in the visual, the other visuals do not update. Has anyone encountered this before? I've tried updating the visual and it does not seem to resolve the issue. 

[v-qiuyu-msft · Accepted solution]

Hi @ledoyle1121,

I'm not able to reproduce the issue on my side. Please follow below steps to troubleshoot the issue:

1. Update the Power BI desktop to the latest version 2.49.4831.521.

2. Download the Timeline slicer sample file from here.

3. Open the sample report in Power BI desktop, then publish to Power BI service.

4. Go to report page "MSFT" both in Power BI desktop and service, select the same month Feb under Q1 in Timeline slicer, compare if you get the same results both in the desktop and service.

You can follow above steps to check your report as well. To make sure if all reports not work in service or only the specific report.

Best Regards,
Qiuyun Yu