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sgallo
Advocate V
Advocate V

Subscriprion to report not sending emails

Hi,

 

This morning none of my subscriptions were sent out via email from Power BI. 

I usually have a couple of them that go out on a daily basis but today it seems that the subscriptions did not work.

I can see the the subscriptions and re-run them.

However, no report gets sent out - even when I manually trigger the subscription.

Something similar happened last June.

 

Anyone else experienced this?

 

Thanks

1 ACCEPTED SOLUTION
grega
Helper II
Helper II

This is now fixed in the UK.  I think this also affected other areas.  I just got my Azure accumulated costs report.

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25 REPLIES 25
Idrissshatila
Super User
Super User

Hello @sgallo ,

 

can you check your spam section or if there's anyone in the receipients that has the power bi license expired.



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This does not fix the problem unfortunately - I am getting the same problem. No license issues, no spam issues.  Subscriptions running fine for months until this morning.

@Idrissshatila yes, tried it and are not there. It seems like they are stuck somewhere in the process. Last year was "unlocked" after a few hours by Microsoft and we received all the subscriptions at once.

S

Two of my daily subscriptions only goes to myself so I can rule out other user subscriber license issues

BPI
Frequent Visitor

Same issue here too - nothing changed, subscriptions running for months and stopped this morning.

 

 

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