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Helper II
Helper II

Status code 500

Hi all,


I am unable to connect to any files through my PowerBi user (excel files). Both files that are placed in a onedrive folder, as well as local files on my desktop.. The following error code is shown when i try to do it:


Something went wrong.
Failed to publish Excel workbook
Please try again later or contact support. If you contact support, please provide these details.


Activity ID28ec8bf6-9de4-47d0-9e3d-9384bdcbc64f
Request ID9ae1cd17-4ad1-2af9-a841-df72bfff53ee
Correlation IDb8c9e817-cdcf-91b5-58b9-98d3ad90144f
Status code500
TimeWed Jan 25 2017 08:53:25 GMT+0100 (Romance Standard Time)



Does anybody know what to do with this error? 


Any help is appreciated!


Best regards 



Regular Visitor

We also received the same message when trying to load the PPM Content Pack into PowerBI


Something went wrong
Unable to load report
Please try again later or contact support. If you contact support, please provide these details.
Activity ID16d1f040-5792-45a9-aed8-353cf299aa62
Request IDb07d2e19-fa18-8826-4a75-0427369d1cd8
Correlation IDb136b3af-3e7f-38f2-0062-6404a68c9b39
Status code500
TimeThu Nov 30 2017 12:05:21 GMT-0700 (Mountain Standard Time)
Regular Visitor

We have exactly the same issue on our dahsboards today. Worked fine this morning, but now they dont.
Did you find a solution?

Microsoft Employee
Microsoft Employee

Hi @Rasmusrock,

Do you get the error when directly connecting to Excel on OneDrive from Power BI Service? If that is the case, could you please connect to Excel on OneDrive from Power BI Desktop following the instructions in this article and check if it is successful?

Lydia Zhang

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

i have the same problem. any solution?


ID aktivnostid2db1ab9-6ad2-4033-bc45-d5941f453dc5
ID zahtjevafb387d97-ab2b-73b4-dab4-c45d08faac9e
Korelacijski ID4dae3b22-79bc-ab7c-1c28-93aa4ac8f181
Šifra statusa500
VrijemeFri May 26 2017 10:17:50 GMT+0200 (Central European Daylight Time)

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