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gooranga1's avatar
gooranga1
Icon for Power Participant rankPower Participant
9 years ago

enterprise gateway refresh fails

since last Thursday we are experiencing refresh fails on some of our datasets. These always worked okay up until last week and now we are getting a lot of intermittent fails. The fails come with no failure messages.

 

They don't really follow a pattern either. Sometimes 07:00 am refresh works one day and fails the next. Sometimes 07:00 am refresh works and the 08:00 am fails. If I go in and manually refresh they always work.

 

We are using import query queries into pbix files from SSAS an SQL server.

 

Anyone else experiencing this?

 

8 Replies

  • ZLJ's avatar
    ZLJ
    Icon for Advocate II rankAdvocate II

    All of our reports using a Data Gateway are currently failing.  They are ok on a Personal Gateway though.

     

    I think it might be to do with the alert on here:

    https://powerbi.microsoft.com/en-us/support/

     

    Very annoying though, as we've just got alot of people used to using it regularly!

     

    • gooranga1's avatar
      gooranga1
      Icon for Power Participant rankPower Participant

      Ah thanks! I didn't spot that. Glad it's not just me breaking things. :-)

       

    • gooranga1's avatar
      gooranga1
      Icon for Power Participant rankPower Participant

      Are you still experiencing issues with data refresh? It seemed to get better on Friday for us but then 80% of our refreshes failed this morning? 

       

      The message isn't there anymore about the refreshes.

      • ZLJ's avatar
        ZLJ
        Icon for Advocate II rankAdvocate II

        I ended up setting up a new data gateway on Wednesday last week, and repointed all my reports.  The old one still isnt working at all.  The New one worked find up until around 8am this morning, at which point all my reports failed for about an hour.  They are all working fine again now.  I think it was a different issue, as the error message was non-existant this time, and the Gateway was showing as connected during that hour.  

        Is yours working now?