Some of the dashboard tiles didn't load

[RandomDenny]

I'm gettin an error message when I load a workspace app - "Some of the dashboard tiles didn't load"

I have a dashboard that is tied to a live (push) dataset that is updated via api.

That dashboard is included in the workspace app. 

The tiles that the error is referencing are, in fact loading. 

They load and refresh on the dashboard as well as the app.

Basically, everything is working - but I'm getting this pesky error anyway.

Looking for ideas for what's causing the error message and how to get rid of it so our users don't see it.

Thanks in advance

[WheresWally]

I had the exact same issue. Push dataset feeding a report that feeds a dashboard in a workspace app. 

I needed to change the dataset which is a golden one kept separate from the report. I used the CMD terminal steps to upload the BIM file to our dataset workspace and that worked fine (though I couldn't overwrite but rather had to make a new one). But after opening the report that reads it, and switching it to the new push dataset, uploading that report would not overwrite the original report either. Though named the same, and Identical except pointing to a new dataset, it would just upload next to the other one. 

So I had to delete my report and upload a new report. No big problem as the thing I share to my users in the app is a dashboard, which I can pin tiles from any report into. Only thing is, although I deleted the old pinned visuals from the deleted report, and nicely pinned the new tiles.. I get this error. 

To solve it, similar to OP, I added the original report to the app, updated the app, chose to hide and then updated again. The errors went away. Like it needed to refresh it's memory of what was meant to be visible. Had to refresh the browser for the error to disappear. Thanks for your post, it helped a lot. 

[C4YNelis]

Hi @RandomDenny ,

I know this is an old and closed topic already, but maybe it will still help someone. I just encountered the same error while removing copies of reports from different workspaces from a workspace. I removed the reports from the app. Having removed the reports I got the same error that some of the dashboard tiles didn't load. The tiles mention that the report doesn't exist or you don't have permission to view it.

The real problem is that the dashboard tries to reference the original reports for the user, which currently is no longer possible, since you hid them from the users. What will solve this error is that you provide an external link in the tile. With the introduction of viewing groups, I have provided users in our organization with multiple apps using viewing groups, which makes redundant copies of reports less of an issue and unnecessary to show in apps (except for live pages unfortunately). You still need them in the workspace though.

I use the original reports in different app to link those tiles to. That takes away the error. But I guess you can use any external url. And of course you may link to a different report or dashboard, or even the dashboard itself if you don't need any link.

Cheers,

Niels

[RandomDenny · Accepted solution]

Deleting and re-adding the tiles didn't resolve the error.

There was a report that had elements on the dashboard. That report had to be added to the app but hidden from navigation. I don't understand the connection but hiding and unhiding it from the app navigation consitantly creates and resolves the issue.

[GilbertQ]

Hi @RandomDenny 

What I would do is to delete the tiles in the dashboard and then add them back in again and see if that resolves the error?