Show Data not displaying correctly

[Anonymous]

I have a bar/line chart on a power bi published to powerbi.com

everything looks correct when you go to show data for everyone except for one user. there are 3 columns, the first column shows the exact number as the 3rd column and the middle column shows nothing.

this user has tried firefox, edge, internet explorer. they also tried on a different computer.

every other user shows the correct numbers. this user sees the correct number in the chart itself, but not in the little grid when you go to show data.

he tried to export the data using the summarized data and it shows the right numbers on the export. Its just this one "show data" on only this chart.

[Anonymous]

HI @Anonymous,

Since I'm not so clear for middle column, can you please provide more detail info?

In addition, you can also share some detail contents(e.g screenshots) to help use clarity your issue.

Regards,

Xiaoxin Sheng

[Anonymous]

Hi @Anonymous

i cant display a screen shot because of company rules, but i can give an example

the numbers should be

3,19,28

56,10,97

it shows

3, <blank>, 3

56, <blank>, 56

it shows column 1 and 3 having the same values when they should be different. column 2 shows no data, like it is empty

thank you

[Anonymous]

Hi @Anonymous,

I build a sample to test but failed, can you please provide some fake data with similar table structure for testing?
Is there any specific characters in your records? Datasource type?

Regards,

Xiaoxin Sheng

[Anonymous · Accepted solution]

hi @Anonymous

for some reason it is only happening when he logs in from home. when he comes into the office, it works fine.

i am just going to assume it is something random and an issue with his home network.