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jcapezzuto
Resolver I
Resolver I

Service down?

‎10-28-2019 08:47 AM

Is anyone else having trouble accessing premium workspaces?  I don't see them at all in the UI.  Also, calls to embedded dashboards are failing with a 500.  Is the service down?  I don't see any problems listed on the service status page.

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jcapezzuto
Resolver I
Resolver I
In response to GilbertQ

‎10-28-2019 03:55 PM

The workspace groups were deleted inadvertently by another administrator in Office 365.  We were able to restore these and everything is working again.

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GilbertQ
Super User
Super User

‎10-28-2019 03:49 PM

Hi @jcapezzuto 

 

I do not see anything else happening either.

 

Have you tried to restart the capacity from within the Admin Capacity settings?





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jcapezzuto
Resolver I
Resolver I
In response to GilbertQ

‎10-28-2019 03:55 PM

The workspace groups were deleted inadvertently by another administrator in Office 365.  We were able to restore these and everything is working again.

Message 3 of 3
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