Solved: Service down?

jcapezzuto · ‎10-28-2019

Is anyone else having trouble accessing premium workspaces? I don't see them at all in the UI. Also, calls to embedded dashboards are failing with a 500. Is the service down? I don't see any problems listed on the service status page.

jcapezzuto · ‎10-28-2019

The workspace groups were deleted inadvertently by another administrator in Office 365. We were able to restore these and everything is working again.

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GilbertQ · ‎10-28-2019

Hi @jcapezzuto

I do not see anything else happening either.

Have you tried to restart the capacity from within the Admin Capacity settings?

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jcapezzuto · ‎10-28-2019

The workspace groups were deleted inadvertently by another administrator in Office 365. We were able to restore these and everything is working again.