Server refresh

[Steve20262026]

Greeeting,

It is set to refresh every hour on the Power BI server. However, it seems that it doesn't refresh the data from the original data sourse. Does any one have any ideas about this?

[v-saisrao-msft]

Hi @Steve20262026,

Checking in to see if your issue has been resolved. let us know if you still need any assistance.

Thank you.

[v-saisrao-msft]

Hi @Steve20262026,

Have you had a chance to review the solution we shared by @lbendlin @Zanqueta ? If the issue persists, feel free to reply so we can help further.

Thank you.

[lbendlin]

You must specify at least one time of day value in your refresh settings.

[Zanqueta · Accepted solution]

Hello @Steve20262026,

Although the dataset is configured to refresh hourly, the "Next refresh" field is blank for at least one of the datasets. This suggests that the refresh schedule may not be properly applied or is being blocked due to an underlying issue.

In your case, I been try look at gateway or credential Issues

• In Power BI Service, go to Settings > Dataset > Gateway connection.
• Check if the gateway is listed as online.
• Re-enter or validate credentials under Data source credentials.

If this response was helpful in any way, I’d gladly accept a 👍much like the joy of seeing a DAX measure work first time without needing another FILTER.

Please mark it as the correct solution. It helps other community members find their way faster (and saves them from another endless loop 🌀.