Share feedback directly with Fabric product managers, participate in targeted research studies and influence the Fabric roadmap.
Sign up nowGet Fabric certified for FREE! Don't miss your chance! Learn more
Hi,
When I want to connect SendGrid as an app, it says that it can't connect to the service.
This is my error message :
We couldn't install SendGrid
There was an error when processing the data in the dataset.
Please try again later or contact support. If you contact support, please provide these details.
Message: The credentials provided for the SendGrid source are invalid. (Source at SendGrid.)
Activity ID: 58e8a0d1-c371-ce64-6e99-c444d8cf2648
Correlation ID: 831118f8-62ca-5dfe-a64c-1ff4de349659
Request ID: 28e5018e-56da-5577-82ef-7cfbf3138b38
Status code: 400
Time: Wed Sep 12 2018 14:19:46 GMT-0400 (Eastern Daylight Time)
Version: 13.0.6617.130
Cluster URI: https://wabi-canada-central-redirect.analysis.windows.net
Hi @sgauthiertrembl,
The error message is clear. Please check your credential. Seems it autofills something. But you need to update it.
Best Regards,
Dale
That's exacly what I thought, but I don't find any place where to change my credentials because it log me in automatically...
Hi @sgauthiertrembl,
Do you mean you already installed the App before? If so, there could be two ways to apply a new credential.
1. Change the credential in the Settings of Dataset. Please refer to the snapshot below. It's an example.
2. Reinstall it with new credential.
Best Regards,
Dale
Hi @v-jiascu-msft,
I tried that too, but it didn't work... Is it because my SendGrid account is not the admin one (I have a "normal" account) or the problem come from the Power BI side ?
If you love stickers, then you will definitely want to check out our Community Sticker Challenge!
Check out the January 2026 Power BI update to learn about new features.
| User | Count |
|---|---|
| 19 | |
| 7 | |
| 7 | |
| 7 | |
| 7 |
| User | Count |
|---|---|
| 51 | |
| 46 | |
| 25 | |
| 25 | |
| 23 |