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sgauthiertrembl's avatar
sgauthiertrembl
Frequent Visitor
7 years ago

SendGrid get Data

Hi, When I want to connect SendGrid as an app, it says that it can't connect to the service.    This is my error message : We couldn't install SendGrid There was an error when processing the...
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v-jiascu-msft's avatar
v-jiascu-msft
Microsoft Employee
7 years ago

Hi sgauthiertrembl,

 

The error message is clear. Please check your credential. Seems it autofills something. But you need to update it.

Send_Grid_get_Data

 

Best Regards,

Dale

  • sgauthiertrembl's avatar
    sgauthiertrembl
    Frequent Visitor
    7 years ago

    That's exacly what I thought, but I don't find any place where to change my credentials because it log me in automatically...

    • v-jiascu-msft's avatar
      v-jiascu-msft
      Microsoft Employee
      7 years ago

      Hi sgauthiertrembl,

       

      Do you mean you already installed the App before? If so, there could be two ways to apply a new credential.

      1. Change the credential in the Settings of Dataset. Please refer to the snapshot below. It's an example.

      Send_Grid_get_Data2

      2. Reinstall it with new credential.

       

      Best Regards,

      Dale

      • sgauthiertrembl's avatar
        sgauthiertrembl
        Frequent Visitor
        7 years ago

        Hi v-jiascu-msft,

        I tried that too, but it didn't work... Is it because my SendGrid account is not the admin one (I have a "normal" account) or the problem come from the Power BI side ?