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sgauthiertrembl
Frequent Visitor

SendGrid get Data

Hi,

When I want to connect SendGrid as an app, it says that it can't connect to the service. 

 

This is my error message :

We couldn't install SendGrid
There was an error when processing the data in the dataset.
Please try again later or contact support. If you contact support, please provide these details.
Message: The credentials provided for the SendGrid source are invalid. (Source at SendGrid.)
Activity ID: 58e8a0d1-c371-ce64-6e99-c444d8cf2648
Correlation ID: 831118f8-62ca-5dfe-a64c-1ff4de349659
Request ID: 28e5018e-56da-5577-82ef-7cfbf3138b38
Status code: 400
Time: Wed Sep 12 2018 14:19:46 GMT-0400 (Eastern Daylight Time)
Version: 13.0.6617.130
Cluster URI: https://wabi-canada-central-redirect.analysis.windows.net

4 REPLIES 4
v-jiascu-msft
Employee
Employee

Hi @sgauthiertrembl,

 

The error message is clear. Please check your credential. Seems it autofills something. But you need to update it.

Send_Grid_get_Data

 

Best Regards,

Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

That's exacly what I thought, but I don't find any place where to change my credentials because it log me in automatically...

Hi @sgauthiertrembl,

 

Do you mean you already installed the App before? If so, there could be two ways to apply a new credential.

1. Change the credential in the Settings of Dataset. Please refer to the snapshot below. It's an example.

Send_Grid_get_Data2

2. Reinstall it with new credential.

 

Best Regards,

Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi @v-jiascu-msft,

I tried that too, but it didn't work... Is it because my SendGrid account is not the admin one (I have a "normal" account) or the problem come from the Power BI side ?

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