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Johann_32
Advocate II
Advocate II

Reports embedded in MS Teams (via "Website")

Hello,

 

in our company, currently the Power BI App for MSTeams is not enabled.

That is why, a lot of reports are added to MS Teams channels (Tabs) by "Website", where one does simply put the URL of the report from Power BI Service.

 

This worked fine for over a year now, but since today, whenever reports are opened in MS teams, the following error appears:

"Something went wrong. Please try again later".

When we confirm the message we can go on working with the report without any problems.

 

Also, this message only appears occasionally and not each time when the tab in MS teams is clicked. After restart of MS teams, it appears again. We also emptied the cache & cookies of the standard browser as we thought it could be connected, but without success.

 

The report itself works fine when opened in Power BI service and does not show any message.

 

Any ideas what could be the cause of this issue?

 

Thanks & Best Regards

Johann

 

1 ACCEPTED SOLUTION

Hello v-xiaotang,

the problem is solved since today, everything is working fine. I guess it was some problem with MS Teams or Power BI on the server side.
To answer your questions:
The problem also appeared when re-adding it and We emptied the cache of all browsers installed on the clients (Chrome + Edge).

Thank you

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2 REPLIES 2
v-xiaotang
Community Support
Community Support

Hi @Johann_32 

Thanks for reaching out to us.

>> The report itself works fine when opened in Power BI service and does not show any message.

If you re-add the report to MS Teams channels, will the error message still appear?
Besides, which browsers have you tried? and what are their versions?

 

 

Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

Hello v-xiaotang,

the problem is solved since today, everything is working fine. I guess it was some problem with MS Teams or Power BI on the server side.
To answer your questions:
The problem also appeared when re-adding it and We emptied the cache of all browsers installed on the clients (Chrome + Edge).

Thank you

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