Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The ultimate Microsoft Fabric, Power BI, Azure AI & SQL learning event! Join us in Las Vegas from March 26-28, 2024. Use code MSCUST for a $100 discount. Register Now

Reply
Razorbx13
Post Patron
Post Patron

Refresh Error

My desktop model refreshes fine but I get the following error.  Normally errors highlight the problem and it is addressed easily.  Any idea where I can go from here?  Gateways look fine, all checked green.  I just do not know what steps to take here other than contact support.

 

09:41:42 GMT-0700 (MST)
The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support

 

2 REPLIES 2
v-xulin-mstf
Community Support
Community Support

Hi @Razorbx13,

 

There are some proposals for you troubleshooting this issue.
1. Use latest version of Power BI Desktop(2.90.782.0) to create reports for your data source.

2. Open the report in PBI Desktop and clear the cache.

3. Refresh the data in the desktop and save.

4. Publish to service and refresh again.
5. Use fiddler to monitor what happened during the refresh process.

 

Best Regards,

Link

 

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

GilbertQ
Super User
Super User

Hi @Razorbx13 


Could you update the Gateway to the latest version (Feb 2021)

 

And this sometimes can happen typically due to an error with the transporting of the data.

 

When this happens (which is not often) I go into the dataset and do a manual refresh.





Did I answer your question? Mark my post as a solution!

Proud to be a Super User!







Power BI Blog

Helpful resources

Announcements
Fabric Community Conference

Microsoft Fabric Community Conference

Join us at our first-ever Microsoft Fabric Community Conference, March 26-28, 2024 in Las Vegas with 100+ sessions by community experts and Microsoft engineering.

February 2024 Update Carousel

Power BI Monthly Update - February 2024

Check out the February 2024 Power BI update to learn about new features.

Fabric Career Hub

Microsoft Fabric Career Hub

Explore career paths and learn resources in Fabric.

Fabric Partner Community

Microsoft Fabric Partner Community

Engage with the Fabric engineering team, hear of product updates, business opportunities, and resources in the Fabric Partner Community.

Top Solution Authors
Top Kudoed Authors