Problem while schedule refresh

[abilash]

I didnt changed any gateway setting but this error occurs while refresh schedule 

[bhanu_gautam · Accepted solution]

@abilash The status code 400 suggests a bad request, which could be due to various reasons such as invalid parameters or issues with the service itself.

Here are a few steps you can take to troubleshoot and resolve this issue:

Check Dataset Settings: Ensure that the dataset settings, including the data source credentials and gateway configurations, are correct and have not been altered.

Verify Gateway Status: Even though you mentioned not changing any gateway settings, it's a good idea to verify that the gateway is online and functioning correctly. You can do this by going to the "Manage Gateways" section in the Power BI service.

Review Dataset Permissions: Make sure that the dataset has the necessary permissions to access the data sources. Sometimes, permission issues can cause refresh schedule errors.

Check for Service Outages: Occasionally, Power BI services may experience outages or disruptions. Check the Power BI service status page to see if there are any ongoing issues.

Clear Browser Cache: Sometimes, browser cache issues can cause unexpected errors. Try clearing your browser cache or using a different browser to see if the issue persists.

[rohit1991 · Accepted solution]

Hi @abilash

These errors happen when Power BI can’t validate the data source credentials or there's a mismatch in the gateway settings even if you haven’t made any recent changes. Sometimes it’s just that the credentials have expired in the background, or something got out of sync after a Power BI update.

Could you please check these things:

• Go to the dataset settings in the Power BI Service and re-enter the credentials for your data source (even if they look fine).

• Make sure the correct gateway is still selected, especially if you're using an on-premises one.

• Confirm that your user account still has permission to access the underlying data especially if the source is on a shared server or uses different credentials.

• Occasionally, browser cache or Power BI service hiccups can also cause this. Try clearing your cache or switching to a different browser to see if it helps.

Also, if the error still persists, try going to Refresh History > View Details to see the specific message there sometimes that gives more insight into what exactly is failing.

[v-sathmakuri]

Hi @abilash ,

 hope this information proves helpful. Feel free to reach out if you have any further questions or would like to discuss this in more detail.. If responses provided answers your question, please accept it as a solution so other community members with similar problems can find a solution faster.

Thank you!!

[v-sathmakuri]

Hi @abilash ,

I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If my response has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.

Thank you.

[v-sathmakuri]

Hi @abilash ,

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

Thank you.

[v-sathmakuri · Accepted solution]

Hi @abilash ,

Thank you for reaching out to Microsoft Fabric Community.

Thank you @bhanu_gautam and @rohit1991  for the prompt response.

Here are few additions steps which you can check:

• Re-enter or re-authenticate your credentials (especially if it's using OAuth or organizational accounts).
• Make sure the gateway is online and correctly mapped.
• Check whether there are any changes in the source either to the source tables , columns or source files.
• If your source is web or API-based, ensure the URL hasn't changed or expired.
• Download the file and refresh the visuals in the power bi desktop to check the actual error.

If this post helps, then please consider Accepting as solution to help the other members find it more quickly, don't forget to give a "Kudos" – I’d truly appreciate it!

Thanks,

Rekha

[rohit1991 · Accepted solution]

Hi @abilash

These errors happen when Power BI can’t validate the data source credentials or there's a mismatch in the gateway settings even if you haven’t made any recent changes. Sometimes it’s just that the credentials have expired in the background, or something got out of sync after a Power BI update.

Could you please check these things:

• Go to the dataset settings in the Power BI Service and re-enter the credentials for your data source (even if they look fine).

• Make sure the correct gateway is still selected, especially if you're using an on-premises one.

• Confirm that your user account still has permission to access the underlying data especially if the source is on a shared server or uses different credentials.

• Occasionally, browser cache or Power BI service hiccups can also cause this. Try clearing your cache or switching to a different browser to see if it helps.

Also, if the error still persists, try going to Refresh History > View Details to see the specific message there sometimes that gives more insight into what exactly is failing.

[bhanu_gautam · Accepted solution]

@abilash The status code 400 suggests a bad request, which could be due to various reasons such as invalid parameters or issues with the service itself.

Here are a few steps you can take to troubleshoot and resolve this issue:

Check Dataset Settings: Ensure that the dataset settings, including the data source credentials and gateway configurations, are correct and have not been altered.

Verify Gateway Status: Even though you mentioned not changing any gateway settings, it's a good idea to verify that the gateway is online and functioning correctly. You can do this by going to the "Manage Gateways" section in the Power BI service.

Review Dataset Permissions: Make sure that the dataset has the necessary permissions to access the data sources. Sometimes, permission issues can cause refresh schedule errors.

Check for Service Outages: Occasionally, Power BI services may experience outages or disruptions. Check the Power BI service status page to see if there are any ongoing issues.

Clear Browser Cache: Sometimes, browser cache issues can cause unexpected errors. Try clearing your browser cache or using a different browser to see if the issue persists.