Premium Per User - Auto Purchase

[Schmidtmayer]

Hello everyone 😃

Question about PPU Licenses: Is there any known way for these licenses to be purchased automatically?
Following thing has happened: Normally, we are using Pro, but at the 18th of October, 84 PPU licenses were purchased (but not assigned). Within our company, noone seems to be aware of actually purchasing these licenses. Also, downgrading is not possible until mid of June 2025. We are confused, any help is appreciated.

[Schmidtmayer · Accepted solution]

Case closed, the error was found.

[molegris]

Hi @Schmidtmayer ,

What was the issue? I'm asking because I'm a bit worried of something I noticed today in our workplace. Our tenant do not have a Premium capacity and nobody has a PPU licence neither (we all have Pro). Yet we can now assign new created workspaces to Premium per-user capacity.

Did something similar happened in your organisation? Were you eventually billed for that?

Regards,

--mo

[Anonymous]

Hi, @Schmidtmayer 

So glad you found the solution on your own!

I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
Best Regards,
Fen Ling,
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.