PowerBI.com Reliability - is there a more solid option?

[IanWaring]

We have a number of business critical reports that are deployed on the PowerBI service. We don't go a week without reports erroring out with transient errors. Now our most critical report of all - which surfaces data from our Data Lake in UK South, is getting an "out of memory" error.

Is there any enhanced offering we can buy to shore up the services reliability?

Failure details: There's not enough memory to complete this operation. Please try again later when there may be more memory available.

[Anonymous]

Hi @IanWaring ,

I first recommend that you read this article first to optimize your model. 

Please see if it helps.

Solved: Not enough memory - Couldn't load data for this vi... - Microsoft Power BI Community

Please check if the data source has performance limitations?

Solved: Not Enough Memory Error - Microsoft Power BI Community

//Is there any enhanced offering we can buy to shore up the service's reliability?

These licenses can help your Power BI reports achieve greater scale and performance. 

Power BI Premium Per User - Power BI | Microsoft Docs

What is Microsoft Power BI Premium? - Power BI | Microsoft Docs

Best Regards,
Gao
Community Support Team

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly -- How to provide sample data

[Anonymous]

Hi @IanWaring 

Look for the available time slot to refresh the dataset as it might happen that multiple datasets are refreshing at the same time and this could be causing this issue.