Power BI service doesn't recognize Postgres database credentials

[abhijitsahay]

All my reports that are connected by Direct Query to our Azure Postgres database stopped working today.  They all give this error:

Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again

Message: The credentials provided for the PostgreSQL source are invalid. 

I have tried all variants/possibilities I can think of - creating a new workspace, different security settings ("None", "Private", "Organizational", etc.) but nothing seems to work.  All the reports work perfectly in Power BI desktop.

Any help appreciated!

[GilbertQ]

Hi @abhijitsahay 

You should get the option to edit credentials for the data source?

[abhijitsahay]

Yes I do get that option and I've entered the credentials several times, for each of the Privacy Settings - None/Private/etc.  It just won't accept the credentials.

[abhijitsahay]

This is what I get - I'm 100% sure I am entering the user/pass correctly.

[abhijitsahay]

There is no gateway in the picture, the Postgres db is in the Azure cloud.  (See below).

[GilbertQ]

Hi @abhijitsahay 

What happens when you look at the Gateway can it still connect?