Power BI add-in Powerpoint - side menu

[Lieke_SHL]

Hi all,

I hope someone can help me with the following: in my company we use the Power BI add-in in PowerPoint to have people write reports on certain parts of the data in a standardized format. As a standard practice and to reduce CPU-usage, we provide the PowerPoint with all Power BI-pages saved as image. If someone wants to refresh the data or use a slicer they need to turn off this feature, refresh/filter the data and turn on 'Saved as image' again. This would all be perfect, if it wasn't for the fact that the side menu-button more often than not does not show up in the top right of the Power BI-block (see first image). Sometimes it works to unselect the Power BI-block and click on it again, sometimes it doesn't at once but you need three/four tries, and sometimes it doesn't work at all but when a colleague tries they have no difficulties at that moment on the same Power BI-block (and then maybe the next day the roles are reversed). There is not really a pattern to be discovered, it seems totally random and differs from user to user and from moment of usage to moment of usage.

This is really annoying, because this way the end user cannot rely on its performance. 

          

Side menu doesn't show up

Side menu shows up

Does anyone know more about this issue and hopefully the way to solve this? Is there something we should do differently? 

[Anonymous · Accepted solution]

Hi @Lieke_SHL ,

Is Webview2 installed on every computer?make sure that Microsoft Edge WebView2 is installed on all user machines. The Power BI add-in for PowerPoint requires WebView2 for optimal performance and functionality.

Hope it helps!

Best regards,
Community Support Team_ Scott Chang

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

[Lieke_SHL]

Hi,

It took more than two months, but IT figured out this was indeed the solution. Thanks again for the reply and sorry for the long wait!

Br

[Lieke_SHL]

Hello,

Thanks for the reply, I will go check this out with our IT-department. I'll let you know if this was the solution!

Thanks again,

Lieke