Power BI Support

[Hammad_Maaz]

Hello There! How can I make Power BI support request?

I tried it here https://powerbi.microsoft.com/en-us/support/pro/ and got this error: 

"Your account does not have permissions to create support requests for this service. Try selecting another support plan"

I'm already a Global administrator in Azure so i dont think i have to give Support Request Contributor Rule to myself

So is there any other option to contact Power BI support?

[v-yanjiang-msft · Accepted solution]

Hi @Hammad_Maaz ,

If you're an end user, you can contact Support directly if you have a Power BI Pro or Power BI Premium Per User license.

https://powerbi.microsoft.com/en-us/support/

If you're an administrator of your Power BI tenant, you can create a support request in Power Platform admin center

Reference: Power BI Pro and Power BI Premium support options - Power BI | Microsoft Docs

Best Regards,
Community Support Team _ kalyj

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[Anonymous]

Hi @Hammad_Maaz 

To create a power BI support ticket, you need to have a Pro licence.