Power BI Session

[carH]

Hello, 

I need direction in diagnoising this message. From what the user is telling me they have 2 power bi session open (2 tabs), she is opening a 3rd tab to open another session and getting this message before she even gets to the pbi page.  I believe she's using Chrome.  Thank you!

[v-kelly-msft]

Hi  @carH ,

Maybe a permission issue,check the similar threads below:

https://community.powerbi.com/t5/Service/Your-Power-BI-Session-Expired-message/td-p/936614/page/2

https://community.powerbi.com/t5/Developer/Power-BI-Session-Expired-on-PowerBI/td-p/933682

Best Regards,
Kelly

Did I answer your question? Mark my post as a solution!

[TomMartens]

Hey @carH , are you using Power BI embedded, as there is something called token lifetime.

Maybe this article gets you started: Configurable token lifetimes - Microsoft identity platform | Microsoft Docs

Regards,

Tom

[carH]

Thank you. I am not using PBI embedded nor is it a permission problem. These are reports being accessed in a pbi app that the user has had no issues accessing until recently. I actually got this message this week myself ? I am the owner of the WS and the reports. This is not making sense to me any help would be much appreciated. Thanks. 

[v-kelly-msft]

Hi @carH ,

Sorry for the late reply,I find a similar thread which may help:

https://powerusers.microsoft.com/t5/Building-Power-Apps/Power-BI-Session-Expired-on-PowerApps/td-p/4...

Best Regards,
Kelly

Did I answer your question? Mark my post as a solution!

[carH]

Thanks, Tom! If I'm understanding this, pbi embedded allows you to create reports etc...in another application? I can't be 100% sure if we are using this. If  a user is getting this message, should I assume that we are somewhere....