On premise data gateway shared folder refresh

[robertGA]

On premise data gateway setup to refresh 3 data sources.

2 sql server queries and one folder query.

data gateway shows online and ready to go, and source connections verify properly.

When I manually refresh error logs show invalid username/password for shared folder path. 

I can browse to shared folder path from gateway server with creds for the user that the refresh is scheduled under.

[Anonymous]

Hi @robertGA ,

Whether you got the same error log when it is in schedule refresh? Could you please provide the related dataset setting and data source configuration information(exclude credentials)? Thank you.

Best Regards

Rena

[Greg_Deckler]

Difficult to troubleshoot. You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".