None of gateway instances within this cluster are connected.

[oappdev]

Hello Power BI Community,

Everything was working fine this morning until I refreshed the dataset. As a result, all of my data sources now have an exclamation mark icon and my gateway is offline. 

Has anyone ever seen this message before? I was on the call with Microsoft Support and they told me they had never seen this before.

I also checked and it shows the gateway is online.

Update: Now I am getting the following message on my workspace.

[oappdev]

Hi @GilbertQ 

Thank you for your response. I see the gateways. I think you also helped solve the mystery.

What is really strange is that CCS-Gateway is online but the issue is pointing to Gateway-Conviva On-Prem Gateway and that is the one offline.

I will reach out to the administrator and see who installed this gateway. I will accept it as a solution tomorrow when I get an answer.  Thank you so much @GilbertQ 

FYI: It's been a long day. I forgot to reply to you. My apologies.

[GilbertQ]

Hi @oappdev 

Thanks for letting me know hopefully it works!

[oappdev]

You're very welcome @GilbertQ 

[GilbertQ · Accepted solution]

Hi @oappdev 

What happens when you go into the Power Platform Admin Centre and under Data, do you see the gateways and if they are online?

Power Platform admin center (microsoft.com)