Modification on report not visible in Service after publication

[Tybaal]

Hello, 

I have 2 workspaces on my Service (DEV, PROD)

When I make a modification on a report and publish it to DEV AND PROD, my modification appear correctly for me on both environment but for some of my users, the don't see the new version on PROD...

Is this a cache issue? Browser cache? Report cache?

Can someone help me on this please?

Thank you in advance.

[Anonymous]

Hi @Tybaal ,

What kind of connection mode you are using?

You may try to manually click the Refresh button of the report.

Best Regards,

Jay

[Tybaal]

Hi @Anonymous , 

Thank you for your answer.

I'm using a Import connection on an Azure Database. And I refreshed manually but what is weird is that the modification doesn't concern data, I just added a filter in the filter panel.

When I published and connect to the service, I see my new filter but some of my users don't see it... So I thought it was a cache issue.