Map Issue in Service

[Jsummers]

Hi All

I have a random issue, hope you can help! I have a map published on the service showing UK locations based on postcodes. When I view the map in edge, the plotted bubbles on the map sit in the correct locations. When my colleague looks at the same map in edge, the bubbles are all bunched together (not in correct locations). I have checked the language settings to make sure he has English-UK as the top option and his settings are the same as mine. What is happening? How do we fix it?

As you can see below, on the left is my map, I have 1 or 2 bubbles near north London, where as on the map on the right, there is a big bunch in the same area. This stays the same if my colleague zooms out or I zoom in.

Thanks

[Jsummers · Accepted solution]

My colleague cleared his cache, so simple, but that fixed the issue.

[lbendlin]

How many data points are you trying to display in total?  do you see the blue "i" ?  If yes then Power BI will randomly cut off your data and show random variations.

[Jsummers]

There are 160 data points on this map in total and with this filtered as we both have about 80 are showing.  There is no blue 'i'.

[lbendlin]

If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .