I can not open(start) the Power BI

[Anonymous]

Hallo,

I am having a problem that I am unable to open (start) Power BI desktop. I tried to reinstall it, formate my laptop, and then install it fresh  ... but nothing seemd to work. Could you please help me? 

I do not get any error message, the program just dont start. 

[v-diye-msft · Accepted solution]

Hi @Anonymous 

Kindly refer to the official troubleshooting document:

https://docs.microsoft.com/en-us/power-bi/desktop-error-launching-desktop 

Should you come across other issues in the future with Power BI Desktop, it's helpful to turn on tracing and gather log files. Log files may help to isolate and identify the issue. To turn on tracing, choose File > Options and settings > Options, select Diagnostics, and then select Enable tracing. Power BI Desktop must be running to set this option, but it's helpful for future issues associated with opening Power BI Desktop.