How to interpret error codes in Power BI Service

[EmiliaB_123]

Hello,

I have an issue with one report, two colleagues in our entity can´t see the data in the report and the error message shows this:

Aktivitäts-ID: b20628f9-2a3e-42fa-9206-a9c6d82a0ce6

Anforderungs-ID: 0435c70b-75e8-8726-bff0-31e095c4fd3c

Korrelations-ID: 91da9e1d-d8a3-b3ab-b623-73b541a707e5

Zeit: Thu Jun 02 2022 08:43:13 GMT+0200 (Mitteleuropäische Sommerzeit)

Dienstversion: 13.0.18354.31

Clientversion: 2205.4.11469-train

Cluster-URI: https://wabi-north-europe-l-primary-redirect.analysis.windows.net/

I have tried everything, the security is set up correctly and we also checked this with external consultants, but we can´t find the issue. Does someone know how to interpret the error code or what it means exactly?

Thank you!

[Anonymous]

Hi @EmiliaB_123 ,

Based on your description, you mentioned that two of your colleagues are unable to view the reports, have you tried sharing them with other colleagues? Were they able to view it successfully? If they can, then you can do a comparison with the colleague who is unable to view the report to see which part is inconsistent.

If your other colleagues are also unable to view the reports, perhaps you can check if the reports are set RLS or for license reasons?

You can show a more comprehensive error message (not just the error code), i.e. a full screenshot of the error, so that I can better understand the cause of the error.

Best regards,

Community Support Team Selina zhu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

[vanessafvg]

is there an actual error provided?  it might be best to log this with microsoft support?

https://powerbi.microsoft.com/en-us/support/