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gn
Frequent Visitor

Hierarchy Slicer not showing all items


I have a hierarchy slicer with hundreds of items, but users are having issues being able to see more than 39 at once.


Steps to reproduce the behavior:

  1. Go to FireFox -> www.nanos.co -> Data Portals -> Free Nightly Election Tracking Portal
  2. Click on "Click here to build your own custom chart
  3. Scroll down on HierarchySlicer on the right (after expanding)
  4. See that the scrolling stops even though there are more items in the list


Should be able to continue scrolling until all items can be seen

 

  • Online
  • Browser [FireFox]: no issue with this on Chrome or Edge

Can anyone explain this issue, only happening on firefox

1 REPLY 1
v-xiaotang
Community Support
Community Support

Hi @gn 

Firefox is not supported by microsoft. You can try update firefox to the latest version and check again. Factly, I would suggest you use microsoft edge instead.

 

Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

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