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DanColeman
New Member

Help please

Hi All

 

I'm hoping someone can helpl with my problem, I work for a NHS trust  and have a power bi "acount" for one element of reporting and this work perfectly fine.

 

I have been added by another trust to see another set of reporting however when I follow the link I get the following error message

DanColeman_0-1662641290022.png

I have found out that other users in the same boat as me but our IT are not able to offer a solution

 

Any help grafully received.

 

Thanks

Dan

 

 

1 REPLY 1
v-xiaotang
Community Support
Community Support

Hi @DanColeman 

Thanks for reaching out to us.

Please contact your IT department and let them check the license of your account,

vxiaotang_0-1662706463932.png

vxiaotang_1-1662706483505.png

vxiaotang_2-1662706565111.png

then search your account and check its license

 

Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

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