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Chinoos
Helper I
Helper I

Heat Map not loading in Power BI Web Services

Hi All,

 

I have problem with the Heat Map (which i installed from Marketplace/Store). Data is not getting loaded in Power BI Web services. It displays in Power Bi Desktop, but in service. Once I click on edit report in service, it display the data and once I click Reading Mode it is asking to save. After saving the report data is diplayed. If i refresh the page, it goes off. Please help me with this issue.

 

Screenshot1 : Data is showing in Power BI Desktop

Screenshot2 : Data is  not showing in Power BI service

Screenshot3 : Data is showing in Power BI service, once we click edit report

Screenshot4 : Once switching back to Read mode, its asking to save

If I open the service again or refresh data goes off

PBIDESK.PNGPBISERVICE.PNGPBISERVICEEDIT.PNGPBISERVICEEDITSAVE.PNG

 

2 REPLIES 2
v-xicai
Community Support
Community Support

Hi @Chinoos  ,

 

Does that make sense? If so, kindly mark my answer as a solution to help others having the similar issue and close the case. If not, let me know and I'll try to help you further.

 

Best regards

Amy

v-xicai
Community Support
Community Support

Hi @Chinoos ,

 

Based on my test opening the Heat map visual in Power BI Service using Google Chrome, it works well. You may use other browsers, and try it again.

 

23.png

 

 

 

Best Regards,

Amy

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

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