Getting a message to upgrade license for Free User

[Don-Bot]

I have created an app from a A5 SKU which is a premium workspace.  I have shared created an audience with users that ar ein our organization just don't have a power bi license.  I'm under the impression this should be free.  But they keep getting upgrade messages.  

I have followed suggestions here but to no avail.  I have granted read access and have even tried giving users viewer access to workspaces.  

Let me know what else I can try.

https://community.fabric.microsoft.com/t5/Service/Upgrade-to-Power-BI-Pro-but-I-have-a-Power-BI-Pro-...

[v-linhuizh-msft]

Hi  @Don-Bot, 

May I ask if you have gotten this issue resolved? If it is solved, please share your solution and accept it as solution, it will be helpful for other members of the community who have similar problems as yours to solve it faster. Thank you for your contribution!

Best Regards,
Zhu

[Greg_Deckler]

@Don-Bot So are they accessing the content in Power BI Service or through a web application that hosts the report content?

[Don-Bot]

Through Power BI Service.  

[v-linhuizh-msft]

Thanks for the reply from Greg_Deckler.

Hi @Don-Bot ,

From the link we know that Pro and PPU users can share content and collaborate with free users if the content is saved in workspaces hosted in Premium capacity or Fabric F64 or greater capacity, and we know that A5 corresponds to the F128 SKU:

Capacity and SKUs in Power BI embedded analytics - Power BI | Microsoft Learn

But if users do not have any Power BI licenses, they will not be able to access anything in the Power BI Service. They will need at least free license to use the basic features of the Power BI Service.

Best Regards,
Zhu
Community Support Team

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.