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DavidMcC
Frequent Visitor

Gateway Issues

‎12-07-2023 04:43 AM

Hi, I am currently having issues with my personal data gateway, it isn't allowing me to use it on Power Bi.

 

I have uninstalled and reinstalled it, restarted my machine etc but still having no luck. 

 

The gateway is also online but anytime I select it to connect to my data I am showed this below error message 

DavidMcC_0-1701952967954.png

 

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TomMartens
Super User
Super User

‎12-07-2023 08:31 AM

Hey @DavidMcC ,

 

did you check with your Power BI Service Administrator if the on-premises gateway with personal-mode is allowed to register.

 

Some data sources or connection modes are not supported by the personal gateway, e.g. see here: https://learn.microsoft.com/en-us/power-bi/connect-data/service-gateway-personal-mode#on-premises-da...

 

Hopefully, this helps to tackle your challenge.

 

Regards,

Tom



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