Gateway Issues

[DavidMcC]

Hi, I am currently having issues with my personal data gateway, it isn't allowing me to use it on Power Bi.

I have uninstalled and reinstalled it, restarted my machine etc but still having no luck. 

The gateway is also online but anytime I select it to connect to my data I am showed this below error message 

[TomMartens]

Hey @DavidMcC ,

did you check with your Power BI Service Administrator if the on-premises gateway with personal-mode is allowed to register.

Some data sources or connection modes are not supported by the personal gateway, e.g. see here: https://learn.microsoft.com/en-us/power-bi/connect-data/service-gateway-personal-mode#on-premises-da...

Hopefully, this helps to tackle your challenge.

Regards,

Tom