Forum Discussion
Gateway Issues
Hi, I am currently having issues with my personal data gateway, it isn't allowing me to use it on Power Bi.
I have uninstalled and reinstalled it, restarted my machine etc but still having no luck.
The gateway is also online but anytime I select it to connect to my data I am showed this below error message
1 Reply
Hey DavidMcC ,
did you check with your Power BI Service Administrator if the on-premises gateway with personal-mode is allowed to register.
Some data sources or connection modes are not supported by the personal gateway, e.g. see here: https://learn.microsoft.com/en-us/power-bi/connect-data/service-gateway-personal-mode#on-premises-data-gateway-vs-on-premises-data-gateway-personal-mode
Hopefully, this helps to tackle your challenge.
Regards,
Tom
