Don't miss your chance to take exam DP-600 or DP-700 on us!
Request nowLearn from the best! Meet the four finalists headed to the FINALS of the Power BI Dataviz World Championships! Register now
My customer registered Power BI Pro and received email active, but when he clicked it, the web was opened and returned a error: Error Code: 2001 80d56e16-8183-47cc-b0ff-3036a4e9112b.
Note: He received it in 27/6/2017, but he did not click until in 26/7/2017.
Can anyone help me?
Hi @pmhoang94,
I think he has missed the activation deadline, perhaps you can ask him to open a support ticket for further support.
Regards,
Xiaoxin Sheng
Share feedback directly with Fabric product managers, participate in targeted research studies and influence the Fabric roadmap.
Check out the February 2026 Power BI update to learn about new features.