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pmhoang94
Helper I
Helper I

Error when registered Pro

‎07-26-2017 09:28 PM

My customer registered Power BI Pro and received email active, but when he clicked it, the web was opened and returned a error: Error Code: 2001 80d56e16-8183-47cc-b0ff-3036a4e9112b.

Note: He received it in 27/6/2017, but he did not click until in 26/7/2017.

Capture11.PNG

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Can anyone help me?

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Anonymous
Not applicable

‎07-27-2017 07:51 PM

Hi @pmhoang94,

 

I think he has missed the activation deadline, perhaps you can ask him to open a support ticket for further support.

 

Regards,

Xiaoxin Sheng

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