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ChrisBell
Regular Visitor

Error generating an asymmetric key. Exception message: Keyset as registered is invalid

Hi,

 

Trying to set up on-premises data gateway (personal mode) so i can refresh my reports.

 

Installation goes through fine, but when entering credentials i get the message:

 

ChrisBell_0-1597154753619.png

I have tried restarting, installing as admin, renaming the RSA folder, and crypto folder with restarts and fresh installs each time without any progress. Any ideas on next steps? Thanks

 

1 REPLY 1
Greg_Deckler
Community Champion
Community Champion

@ChrisBell - https://docs.microsoft.com/en-us/power-bi/connect-data/service-admin-troubleshooting-power-bi-person...

 

Otherwise, You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".



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