Forum Discussion
Error generating an asymmetric key. Exception message: Keyset as registered is invalid
Hi,
Trying to set up on-premises data gateway (personal mode) so i can refresh my reports.
Installation goes through fine, but when entering credentials i get the message:
I have tried restarting, installing as admin, renaming the RSA folder, and crypto folder with restarts and fresh installs each time without any progress. Any ideas on next steps? Thanks
1 Reply
- Greg_Deckler
Community Champion
ChrisBell - https://docs.microsoft.com/en-us/power-bi/connect-data/service-admin-troubleshooting-power-bi-personal-gateway#:~:text=%20Troubleshooting%20Power%20BI%20gateway%20%28personal%20mode%29%20,is%20missing.%20You%20might%20get%20this...%20More%20
Otherwise, You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".