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Anonymous
Not applicable

Error: There was a data source access error.

‎02-18-2019 04:14 AM

After publishing a report I get this error.

There was a data source access error.
Please contact the gateway administrator.


If I check the gateway connection, I get:
Online: You are good to go, on the cluster
And Connection Succesful on the Data source.

What's going wrong and what can I do to fix this?

 

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Anonymous
Not applicable

‎02-18-2019 10:08 PM

Hi @Anonymous ,

 

Please provide more detail information to help us clarify your scenario.

How to Get Your Question Answered Quickly

Troubleshooting the On-premises data gateway

 

Regards,
Xiaoxin Sheng

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