Error: There was a data source access error.

[Anonymous]

After publishing a report I get this error.

There was a data source access error.
Please contact the gateway administrator.

If I check the gateway connection, I get:
Online: You are good to go, on the cluster
And Connection Succesful on the Data source.

What's going wrong and what can I do to fix this?

[Anonymous]

Hi @Anonymous ,

Please provide more detail information to help us clarify your scenario.

How to Get Your Question Answered Quickly

Troubleshooting the On-premises data gateway

Regards,
Xiaoxin Sheng