Embedded Token Capacity issue with Premium Per User License

[asfak]

Issue detail:

We created PowerBI reports which will be Embedded in our angular application UI.

In order to do that we use token base authentication; we generate token for Embedded report and from UI it will display report.

To avoid multiple token generation we also cache token till it expire (1 hr), so it will not generate token again and again in our backend.

We have PowerBI Premium Per User license.

We use Service Principal Account for which we have this license and using service account we generate token.

Currently it give us below error while generating token.

"You have exceeded the amount of embed token that can be generated on a shared or ProPlus capacity. You need to purchase Azure capacities to generate embed tokens".

What will be solution for this?

Can we create new service principle account.

Or

Is there any way to increase token expiry time.

Is there any way so that we can generate 1 token which works for all reports?

Let me know if you have any questions or need anything else.

[asfak]

Hi Team,

Thank you for quick response.

1/ Please provide me information how many token we can generate with Premium Per User License?

How we can check current token usage.

2/ How we can increase default expire time from 1hr to more like 24hrs.

3/ Due to this 1 of our client stuck and we are not able to load report, is it possible for you to reset capacity for this time only. We will take care this next time.

If possible please schedule call, if you want any more information for reset capacity.

[asfak]

Hi Team,

Could you please update us on this.

We are stuck with issue.

Thank You

[Anonymous]

HI @asfak ,

try below

The error message you received indicates that you have exceeded the limit for generating embed tokens on your current capacity, which is likely a shared or ProPlus capacity. To resolve this issue, you have a few options:

1. Upgrade to Power BI Premium capacity: Power BI Premium capacity offers higher limits for generating embed tokens. By purchasing and configuring a Power BI Premium capacity, you can generate more embed tokens without encountering this limitation. Premium Per User (PPU) license alone does not provide the required capacity for generating unlimited embed tokens.

2. Consider token expiry time and caching strategy: Embed tokens have an expiration time, typically set to one hour. If you have a caching mechanism in place to reuse tokens until they expire, you may want to reconsider the caching strategy. Instead of caching the tokens for the full duration, you can generate a new token when needed, reducing the chances of hitting the token limit.

3. Create additional service principal accounts: If you have multiple service principal accounts, you can distribute the load across those accounts by generating tokens using different service principals. This can help avoid hitting the token limit on a single account. However, keep in mind that each service principal account may have its own limitations based on the license and capacity.

4. Explore token multiplexing: Token multiplexing allows you to use a single token to authenticate multiple reports or dashboards. This can help reduce the number of tokens you need to generate. However, token multiplexing requires additional configuration and development effort to implement.

[asfak]

Hi Team,

Thank you for quick response.

1/ Please provide me information how many token we can generate with Premium Per User License?

How we can check current token usage.

2/ How we can increase default expire time from 1hr to more like 24hrs.

3/ Due to this 1 of our client stuck and we are not able to load report, is it possible for you to reset capacity for this time only. We will take care this next time.

If possible please schedule call, if you want any more information for reset capacity.