Email subscriptions issue

[Anonymous]

Hi Power BI gurus,

Recently we've been facing issues with e-mail subscription from Power BI Service. The screenshots we receive look as follows:

As you can see only one visual is loading. We are not using custom visuals. Also, I saw similar issue, where using third-party tool was marked as solution, unfortunately in our case it is not an option. 

Can you support?

Best regards,

Karol Wojas

[Anonymous]

Hi,
There are no custom visuals on this report. Anyway, we will go with the performance analyzer and see if this is the issue 🙂 

Best regards,

Karol

[arvindsingh802]

Sure, to do it quickly I would suggest to test it with limited data and see if that help

[arvindsingh802]

Not All custome visual support export funtionality
also this could be because of visual taking long time to render, to resolve this Use Performance Analyzer to examine report element performance in Power BI Desktop - Power BI | Micr...