Difference between "Views Count" and "Report Views" on Usage Metrics reports old and new versions

[Anonymous]

Hi,

I'm trying to find out what are the filters applied to the new Usage Metrics report in comparison to the old one because when editing the older version and adding the "ViewsCount" pre-calculated measure it gives me different values from the summarized column "Reports views" within the new version... I had the need to grab the data from the old version because the new one only has 30 days of historical data.

Does someone knows what are the filters applied on the measure in the old version? Shouldn't they have the same values?

Thanks in advance!

[GilbertQ · Accepted solution]

Hi there

The reason could be when using the usage metrics it relies on the web browser allowing details to be sent to the Power BI Service. If the browser has a blocker or an ad blocker it might not send the details.

If you want the correct report usage details you have to get it from the Event-Log. Here are more details on how to get them

https://docs.microsoft.com/en-us/power-bi/admin/service-admin-auditing

[v-easonf-msft · Accepted solution]

Hi ,  @Anonymous 

Maybe you can refer to  this    post:

Improved report usage metrics in modern workspaces 

As mentioned  in the article,"The old usage metrics report relied on client-side instrumentation and tracked every report page transition as a separate report view. The new usage metrics report relies on the ViewReport activity event in the Power BI service to count report views. The new usage metrics report tracks page views separately. Accordingly, the report view count is typically smaller in the new usage report."

Best Regards,
Community Support Team _ Eason

[Anonymous]

Hi,

Yes I saw that article... I guess there is nothing that can be done 😞

Thanks anyway! 🙂

[GilbertQ · Accepted solution]

Hi there

The reason could be when using the usage metrics it relies on the web browser allowing details to be sent to the Power BI Service. If the browser has a blocker or an ad blocker it might not send the details.

If you want the correct report usage details you have to get it from the Event-Log. Here are more details on how to get them

https://docs.microsoft.com/en-us/power-bi/admin/service-admin-auditing