Forum Discussion
Difference between "Views Count" and "Report Views" on Usage Metrics reports old and new versions
- Hi there
The reason could be when using the usage metrics it relies on the web browser allowing details to be sent to the Power BI Service. If the browser has a blocker or an ad blocker it might not send the details.
If you want the correct report usage details you have to get it from the Event-Log. Here are more details on how to get them
https://docs.microsoft.com/en-us/power-bi/admin/service-admin-auditing Hi , Anonymous
Maybe you can refer to this post:
Improved report usage metrics in modern workspaces
As mentioned in the article,"The old usage metrics report relied on client-side instrumentation and tracked every report page transition as a separate report view. The new usage metrics report relies on the ViewReport activity event in the Power BI service to count report views. The new usage metrics report tracks page views separately. Accordingly, the report view count is typically smaller in the new usage report."
Best Regards,
Community Support Team _ Eason
Years later and detailed (page-level) usage reporting is still not a standard and easy to use feature. These same discrepancies between page and report views are still occuring.
Feel free to upvote my post below, hoping to get more attention on this for the benefit of all PowerBI users.
https://community.fabric.microsoft.com/t5/Service/PowerBI-Usage-By-Report-Page/m-p/4586766#M267229