Datasets not refreshing

Christine218 · ‎12-19-2018

My datasets are not refreshing. There aren't any errors showing but the datasets do not refresh. It is CRITICAL that I have current information on my reports. Any idea how to fix this?

v-yulgu-msft · ‎12-19-2018

Hi @Christine218,

What is the data source? How did you connect to it? And how did you set scheduled refresh for it? Besides, test whether the displayed data is updated if clicking refresh button manually.

Regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Christine218 · ‎12-20-2018

The data source is an Excel workbook housed on a Sharepoint site. I didn't set the schedule refresh. Those "unprocesed" refreshes are from me hitting the manual refresh after I realized that it wasn't updating.

v-yulgu-msft · ‎12-31-2018

Hi @Christine218,

From the "Refresh History", I noticed that the refresh type was "Scheduled". Please check again whether you configured scheduled refresh for this dataset.

Besides, please turn off the "One Drive refresh" option for a test.

Best regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Christine218 · ‎01-02-2019

I already did that and tried the refresh. It still didn't update. But I want it to autorefresh from OneDrive and it isn't. I need to rely on current data. How do I fix this??