Hello Community,
I have a dataset in the service that can't refresh since 3 weeks, the gateway is ok I did all necessary tests. It shows me this error:
Do you have any idea how to fix this ?
Or how to download the pbix file in order to do the necessary tests in another workspace because there the "download this file" button don't show up
And all reports related to this dataset are in live connection:
Thanks for your help
Hi, @Anonymous
Download the PBIX file and you can select File-Download this file in the reporting interface.
Settings-Datasets-Refresh history
Here you can check the reasons for the refresh failure first.
Troubleshooting refresh scenarios - Power BI | Microsoft Learn
Best Regards,
Community Support Team _Charlotte
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi, @Anonymous
Download the PBIX file and you can select File-Download this file in the reporting interface.
Settings-Datasets-Refresh history
Here you can check the reasons for the refresh failure first.
Troubleshooting refresh scenarios - Power BI | Microsoft Learn
Best Regards,
Community Support Team _Charlotte
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Helpful resources
Power BI Dataviz World Championships
The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now!
Power BI Monthly Update - December 2025
Check out the December 2025 Power BI Holiday Recap!
FabCon Atlanta 2026
Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.
