Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! It's time to submit your entry. Live now!

Reply
annapupaki
New Member

Dataflow refresh - random credentials issue on multiple flows

Hi

 

Anybody else came across this? We had a few of our dataflows failing during scheduled refresh over the weekend. They are all connected to different sources (eg SharePoint folders, OneDrive folders, direct API pulls via HTTP), but the various errors all indicate credentials problems.

 

Now - we do use the same service account to authenticate some of these, but also others that refreshed fine. There are also no failed logins registered in those account logs in AAD against the MS365 logins or the SharePoint authention itself. Conversely for example the API pulls are secured through their own secrets and do not use those credentials at all. So we do not believe it was an account lock or password issue. There really is no pattern here 😕

 

I attempted to fix by resetting the dataflow credentials, but in one flow the option was greyed out entirely. And in the others, editing resulted in various errors with account & password combo which I know for sure is working fine elsewhere.

 

I have been able to work around this by recreating all of these flows which forced the credentials re-creation to. The new flows work and refresh without a hitch. But I would like to root cause this as we have no idea what has triggered it, why only these few flows were affected, or when/why it could reoccur.

 

Any point in the right direction to get to the bottom of this problem appreciated.

 

_Anna

1 ACCEPTED SOLUTION
annapupaki
New Member

Thank you @lbendlin. We did log directly and they confirmed it was an issue on their end. Also mentioned we were not the only ones affected.

 

To quote their support: "we have received a confirmation from the Product team that there was a regression in the backend which is fixed by the team."

 

Dataflows refreshed fine after that.

View solution in original post

2 REPLIES 2
annapupaki
New Member

Thank you @lbendlin. We did log directly and they confirmed it was an issue on their end. Also mentioned we were not the only ones affected.

 

To quote their support: "we have received a confirmation from the Product team that there was a regression in the backend which is fixed by the team."

 

Dataflows refreshed fine after that.

lbendlin
Super User
Super User

We have seen similar behavior on our tenant. If you have a Pro license you can consider raising a Pro ticket at https://powerbi.microsoft.com/en-us/support/pro/

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

The Power BI Data Visualization World Championships is back! It's time to submit your entry.

January Power BI Update Carousel

Power BI Monthly Update - January 2026

Check out the January 2026 Power BI update to learn about new features.

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.